I forgot my password, how do I reset it?

Modified on Thu, 22 Jul 2021 at 01:43 PM

From the SOMAX Login Page (app.somax.com) :


    1.  Click Forgot Password twice


    2.  Enter your User ID 


    3.  Click Request


The user will be emailed a link to change their password and then the following steps can be performed :


    1.  Open the email

    2.  Copy the Temporary Password

    3.  Click on the provided URL in the email message

    4.  Paste in the Temporary Password

    5.  Enter your Security Response

    6.  Enter a New Password

    7.  Confirm the New Password

    8.  Click Reset Password

NOTE : The following text should then be displayed: Password is Reset

  

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