SOMAX has several standard alert or notifications that can be sent through SOMAX or by an email server:
Click Configuration | Notifications
Select a Site from the dropdown list
Select an Alert/Notification from the dropdown list
NOTE: The description will tell you about the alert and who will receive it (the system default is to have all alerts active and to send an email). A valid email address must be included on the USER ID, see Adding a User
Uncheck Active to inactivate the Alert or Notification
Uncheck Send Email to turn off email Notifications
Click Save to save your changes
Work Request Approval Needed:
The Work Request Approval Needed Alert must have a Target list of users that can approve or deny Work Request.
1. Click Add or plus
2. Select a User Name from the dropdown list
3. Select True for Is Active
3. Click Update
The User has been added the target list
Removing a User from the list:
1. Click green pencil
2. Select False for Is Active
3. Click Update
The User will no longer receive the Work Request Approval Needed Alerts
Deleting a User from the list:
1. Click red trash
The Confirm Delete pop-up will appear stating: Are you sure you want to delete "User" from the target list?
2. Click OK to delete the User from the target list
Here is a list of the Alerts and Notifications with an explanation of the notification.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article