Submitting a Work Request

A work request is a request by a requestor user for work to be done on a particular asset, and if approved, will become an official work order. It contains information such as:

• who will be completing the work
• what specific tasks must be done
• what asset the work must be done on
• how long the work may take

This article should describe how to create a work request.

Remember that full users and administrators can skip the work request part and directly create a work order. For more information and help with work orders, see About Work Orders and Creating a Work Order.

Submitting a Work Request

1. At the very top right, click +Add New and then Work Request. The Add Request form fields should be displayed.
2. Fill out the request's Type, the asset the work is being Charged to, a Description of the work, and the work's Priority (which includes any potential consequences that may occur if the work is not done). These are the only required fields, though you may also enter the required date that the work must be done by.
3. Select Save. 
4. A new work request should be created, and the work request overview page should appear. For more help navigating it, see About Work Requests.