This article describes how to edit a work request's overview information.
For more help editing or adding other information about work requests, see:
- Adding Work Order Photos
- Adding Work Order Tasks
- Adding Work Order Downtime
- Adding Work Order Attachments
- Adding and Viewing Work Order Costs
Editing a Work Request
- From the left menu, select Maintenance, then Work Order, then Search.
- Ensure that you are in the work request view by selecting the three grey lines at the top left and then Work Requests. For more help, see Filtering and Viewing Work Orders/Requests.
- Select the work request you would like to edit. This should direct you to the work request overview page.
- Scroll down to the work request form fields and select Edit.
- Edit the work request form fields as needed. For more information about each field, see the chart below. Please note that you may only edit the fields in white, but not all of the ones in grey. Most of the fields in grey are updated automatically.
- Select Save.
Work Order Form Fields
Field | Description |
---|---|
Status | The status of the work request. For more help changing status, see: |
Shift | What shift or time of day you scheduled the work order for. |
Type | Type of maintenance needed. Possible options can be created in the work order Lookup Lists. |
Description | Details about the work you would like completed. |
Down Required | When this is Checked the Asset must be Down to perform the work |
Priority | This is the degree of risk associated with the asset you would like the work to be done on and the potential consequences there may be if the work is not completed. |
Account | Account the work order is charged to |
Charge To | The asset ID you would like the work to be done on. |
Charge To Name | This is the name of the asset and updates automatically when you edit the Asset ID under the field "Charge To" |
Required | Date the work order is required to be completed by |
Source Type | The SOMAX type this work order was created from Ex: PM or Work Request |
Scheduled Start Date | This is the date you scheduled the work order/request for. For more help, see: |
Scheduled Duration | Estimation of how long the work order will take. |
Failure Code | Type of Failure that occurred for this work to be performed |
Actual Finish Date | This the date of completion. For more help, see: |
Actual Duration | How long the work order actually took to complete. |
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article