The Work Request Approval Needed notification will prompt you to create a Target List. The Target List is the list of users who will be notified when a Work Request has been created. You should only add users who have Work Order approval access to this list.
As with other Notifications there is an Active and Send Email checkbox. If you wish for the Notification to be Active and for the Notification to Send an Email when a Notification is being sent then you must check these checkboxes. If you do not wish for an Email to be sent but want a SOMAX Notification sent then check only the Active checkbox.
Below is what the notification settings may look like:
- This will only be displayed for Enterprise Customers
- Select from the Dropdown the WorkRequestApprovalNeeded Notification
- To make the Notification Active select the Active Checkbox
- To Send an Email when a Notification is sent select the Send Email Checkbox
- Displays if the user in the Target List is Actively Receiving the Notification and Email
- Action Menu to Add, Edit or Delete a User in the Target List
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