Adding Work Order Downtime

Downtime refers to how long an Asset is out of service/out of use, measuring it is extremely helpful in determining how effective maintenance strategies and repair process are in maintaining Asset Uptime.

This article describes how to add Asset downtime to a work order.

Adding Downtime to a Work Order

1. From the left sidebar, select Maintenance, then Work Order, then Search.
2. Select the work order you would like to edit - you should be directed to the work order overview. If you cannot find the desired work order, check your filters/settings. For more help, see Filtering and Viewing Work Orders and Requests.
3. From the left menu, select Downtime.
4. If there is no existing downtime, select + Add Downtime at the bottom left. If there is already a history of downtime, select the blue + next to any existing downtime.
5. The date should automatically fill out as the present, but you should also fill out the number of minutes of downtime and its reason. (Please note Downtime is recorded in Minutes.) These are required fields.
6. Select Save at the bottom right.