The user management page is where you can view and edit a User or Inactivate a User. Only a User with Configuration Functions will be able to Activate an Inactivate a User.
This article describes how to Activate an Inactivate a User. You will Not be able to set a User to Active if you do not have any Seats Available you must have at least 1 Seat available.
Note: To Add a User See Setting Up a User
To Resolve Inactivation Issues
Activating an Inactive User
- From the Left sidebar Menu Select Configuration. This will bring you to the Configuration Dashboard
- From the Left sidebar Menu Select Dashboard.
- Review the number of Seats you have Available you must have at least one.
- From the Left sidebar Menu Select User Management.
- From the View Select the Inactive View.
- Select the User you wish to Activate.
- Select the Action Menu in the Upper Right.
- Select Activate From the Action Menu.
- A Message will be displayed Are You Sure Do you want to Activate this user?
- Select Yes and the Message Success User Activated successfully will be displayed.
- Select OK and you will be returned to the User Management Detail page
- The Users Status will now be displayed as Active
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