Activate an Inactive User

Modified on Fri, Dec 6 at 10:12 AM

The user management page is where you can view and edit a User or Inactivate a User. Only a User with Configuration Functions will be able to Activate an Inactivate a User.


This article describes how to Activate an Inactivate a User. You will Not be able to set a User to Active if you do not have any Seats Available you must have at least 1 Seat available. 


Note: To Add a User See Setting Up a User

           To Resolve Inactivation Issues



Activating an Inactive User

  1. From the Left sidebar Menu Select Configuration. This will bring you to the Configuration Dashboard
  2. From the Left sidebar Menu Select Dashboard.
  3. Review the number of Seats you have Available you must have at least one.
  4. From the Left sidebar Menu Select User Management.
  5. From the View Select the Inactive View.
  6. Select the User you wish to Activate.
  7. Select the Action Menu in the Upper Right.
  8. Select Activate From the Action Menu.
  9. A Message will be displayed Are You Sure Do you want to Activate this user?
  10. Select Yes and the Message Success User Activated successfully will be displayed.
  11. Select OK and you will be returned to the User Management Detail page
  12. The Users Status will now be displayed as Active




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